Ion Clothing Brand is a fully online retailer. We strive to bring quality products based on the demand of our consumers. Once products are introduced to the store in many cases they sell out quickly therefore reorder is necessary. While these items will still be available for order it is possible they are being restocked. It is this reason that we ask that you please allow up to 10 Business Days for your product to arrive.
You will typically receive your item within 7-10 business days from the time your order is shipped. This time frame is dependent upon local post office efficiency and item availability. Our goal is to ship items within 2-3 business days of your order.
Once shipped you will receive an email confirmation which will include a tracking number. Use the tracking number to track your packages. In the event an item is shown as delivered, but you have not received it, track your package to see where the carrier delivered. Follow up with your local post office. Once an item is shipped we are no longer liable for that item.
Please see the Returns Policy Page for information on Returns and exchanges.