DELIVERY OPTIONS AND DETAILS
For consumer protection, all orders are subject for review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. Shipping and handling charges are not refundable; charges include order processing, item selection, packaging and transportation of items.
- Orders are processed and shipped from the fulfillment center within 2-3 business days.
- Business days are limited to M-F 8:00 a.m. to 5:00 p.m. PST, not including holidays.
- Allow Up to 7-10 Business Days after shipment to receive your items. This is to allow for any unforeseen shipping delays.
- If multiple items are purchase it is possible they may arrive separately but within the standard time frame.
- Expedited delivery available on select items only.
IoN Clothing Brand fulfillment center is closed for the observance of major United States holidays.
Holidays observed include:
As soon as your order ships, you will receive an email confirmation to the email address you provided with your order. If for some reason, you did not receive an email, please check your Spam folder.
Due to an unforeseen event, the item(s) you order may suddenly become out of stock and is no longer available. We promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order.
By completing a purchase with us you are agreeing to our full shipping policy.